Existing patients · Admin request
Repeat prescription requests are for existing patients only. A doctor reviews every request, a prescription is not guaranteed, and a consultation may be required. Repeat specialist referrals and medication statements for travel are kept as separate request pathways below.
Eligibility
These pathways are for existing patients only. Your circumstances should be stable, and the clinic still needs to decide whether review in an appointment is required.
How it works
Confirm the medicine, referral or travel medication statement relates to care previously provided here, your health is stable, and you are not due for a review before using a repeat request pathway.
Use the Halaxy request pathway for card details or payment commitment. The website does not collect medication details or payment details.
A prescription is not guaranteed, and a referral is not guaranteed either. Your doctor may decline the request or ask you to book a consultation instead.
Request pathways
For a medicine previously prescribed by a doctor at Her Health & Aesthetics, where your circumstances are stable.
Your doctor reviews the request on clinical grounds. A prescription is not guaranteed, and a consultation may be required.
For existing patients who need a repeat of a specialist referral previously arranged through the clinic.
This remains separate from repeat prescription requests. A doctor reviews each request, a referral is not guaranteed, and a consultation may be required.
For existing patients who need a medication statement for travel related to medicine previously managed through the clinic.
This is a separate administrative request. A doctor reviews each request, the statement is not guaranteed, and a consultation may be required.
Safety
If your symptoms are new, worsening, urgent or related to a medication side effect, do not submit a request. Call the clinic on (02) 5117 4200 for urgent or semi-urgent concerns, or seek urgent medical care if you need immediate help.
Channels
Please do not use the general contact form, email, phone message or a custom website form to request a prescription, referral or medication statement. If you are unsure whether a request is appropriate, use the booking page or call the clinic.
Privacy
Card details or payment commitment are handled in Halaxy. The website does not collect medication details or payment details.
Frequently asked questions
No. This pathway is only for eligible repeat prescriptions for existing patients. New medications or changed symptoms need a consultation.
No. A doctor reviews every request. A prescription is not guaranteed, and a consultation may be required.
No. Repeat prescriptions, repeat specialist referrals and medication statements for travel are handled as separate requests and should not be combined.
No. Email, phone messages, the contact form and custom website forms should not be used for prescription, referral or travel medication statement requests.
Call the clinic. If you need immediate medical care, seek urgent medical attention.
The clinic-confirmed fees are A$35 for a repeat prescription request, A$45 for a repeat specialist referral request and A$25 for a medication statement for travel. Halaxy handles card details or payment commitment.
It is the safest path for choosing women’s health care, menopause support, intrauterine device or contraceptive implant appointments, aesthetic consultations, or repeat prescription requests.
Location & Contact
Suite 2, Brindabella Specialist Centre, 5 Dann Close
Garran ACT
Call for urgent concerns.